TERMS & CONDITIONS
Shipping
All items are shipped through Royal Mail and require a signature when delivered.
Collection:
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Collection is from Oldham OL2. Please contact us via email or socials (see below for contact info) to arrange date and time for collection. You will be notified by email when your order is ready for collection, please bare in mind our turnaround time.
Royal Mail 2nd class signed for:
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2nd class signed for parcels can take 2-3 days for delivery from dispatch. You pay £4.00 and this covers post and packaging.
Please note we are not liable for missing or damaged packages once they have been sent out. Our nails sets are always sent out in perfect condition and packaged securely. Contact Royal Mail for any issues regarding missing or damaged parcels.
Turnaround Time
Our current turn around time is anything between 1 to 3 weeks depending on the size and complexity of your order. This can be longer due to busy periods, please bare with us we are a very small business and hand make our sets individually to your order.
Products
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Temporary drops are released occasionally throughout the year so keep an eye out on our socials for what drop is coming next ...
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Once a drop has finished the designs in that drop WILL NOT be repeated.
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Each nail set is handmade and comes with an application kit. Our nail sets can last up to 3 weeks if taken care of correctly.
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Each measurement on the size guide is accurate. If you provide us with custom sizes that are incorrect, we are not liable if they do not fit perfectly.
Returns policy
Unfortunately due to hygiene and the fact our products/materials cannot be resold or reused we are unable to accepts returns for refunds or replacements.
Privacy policy
We will do our best as a small business to protect your personal data and adhere to GDPR regulations however we may disclose your personal information to any trusted member of our business or our selected courier service.
Social Media
We reserve the right to take pictures/videos of each order and store this content. The content will be used across all of our social media platforms which we would be very grateful if you could share. If you love your nail set we would appreciate if you could leave us a review via the reviews page or through our socials. If you choose to upload any images of your nails to your own social media please kindly tag us @nailsbylivwrig and use the hashtag #nailsbylivwrig.
